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Shipping & Returns

ModdedZoneEU offers standard shipping method (Polish Post) that usually takes 5-10 business days, priority shipping method (DPD) that usually takes 2-5 business days, expedited shipping method (DHL) that usually takes 1-2 business days. Your ModdedZoneEU controller has a 7 day return period, beginning the day that you received it! If for some reason you have a change of heart and choose to return your ModdedZoneEU controller, our customer service must be notified within the 7 day return period. The controller must be returned in like-new condition. ModdedZoneEU has the right to charge a restocking fee for any product that is received and is not in like-new condition, although this is unlikely. The amount refunded is less all shipping costs. To inquire about a return please complete this form. Return authorization from

ModdedZoneEU must be obtained prior to mailing in any merchandise for repair or return. Our goal is to do everything within our power to ensure you get what you need out of your controller and that all questions, concerns, and disputes are resolved in a timely and professional manner.